The challenges ahead

In December, Martha Lane Fox set out four key recommendations to the National Information Board, including:  An ambitious target that at least 10% of registered …

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Getting personal


We’ve dialled down our work on the booking prototypes and now we’re taking a closer look at personalisation of digital services. I want to tell …

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The areas for Alpha

Diabetes wall

The temptation when tackling something this complex is to spend ages thinking and prioritising. We can’t and shouldn’t do that. Ultimately there is no right answer …

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