Over the last few months our work to open up the NHS digitally for patients has progressed at pace. Our vision is to transform the …
Read moreWhen the user is your colleague
At the end of last year, I began working with the developers on NHS.UK Beta who are supporting the implementation of a new publishing platform …
Read moreThere’s more than one user of a service
We’ve written extensively on the NHS.UK blog about how important user research is to all our products. Without talking to users early and frequently, how …
Read moreConnecting people to services
NHS.UK’s vision is to better connect people to the information and services they need. We’ve talked before about how NHS.UK aims to provide practical, action-focused …
Read moreTalking about what we’re doing at EHI Live
Hello. I am Si, a designer on NHS.UK. Last Wednesday I had the privilege of representing NHS.UK at EHI Live in Birmingham, in a session …
Read moreEstablishing Design Principles for NHS.UK
We are in the process of establishing a set of design principles. This is an on-going piece of collaborative work between teams in different locations …
Read moreStarting at the Start (Register with a GP)
Hi, I’m Matt Harrington, a Product Manager on NHS.UK. I’ve blogged previously about our work on NHS.UK and today I want to introduce our new …
Read moreAgile Coach or Delivery Manager? My daily existential crisis…
In my final blog for the team before moving to NYC, I thought I’d address a topic that has confused people since I started working …
Read moreHappy 1st Birthday NHS.UK
Hello Team, Happy birthday! We are now 1 year old as a team and what a year it has been. Back then, we were just …
Read moreSimple, not simplistic – how we design information
I can’t tell you how often people have said to me “but you don’t understand, this topic is very complex”. Tax is very complex. Pensions …
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